When should I start looking for my wedding dress?
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We recommend starting your wedding dress search 10-12 months before your wedding day. Depending on the designer, it can take 5-7 months to make, so it's ideal to order your dress 8-10 months in advance.
If you have less time, express orders are possible for an additional charge.
If you are short on time, please contact us in advance by email to coordinate delivery times with the designers.
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Additionally, we also offer take-home styles and have ready-to-wear and sample sale options available online.
What does Made-To-Order, Ready-To-Wear and Sample Sale mean?
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Most of our dresses are made-to-order, meaning they are made to order especially for you in the designers' respective studios.
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We also offer a selection of ready-to-wear styles, which we have in stock in various sizes and which can be taken away straight away.
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Our sample sale pieces are former store samples that are offered for a discounted price and can also be taken away immediately.
Do I need an appointment?
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Fittings are only possible by appointment to ensure that you and your companions have the store exclusively for yourselves.
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You can arrange appointments via our booking portal.
How does a fitting work?
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An appointment lasts 90 minutes, giving you plenty of time to explore our collection and try on your choices. We'll help you find dresses that suit your style. If you need more time or want to sleep on your decision, you can schedule a second appointment.
To enhance your experience with us, we offer soft drinks and prosecco. We can also play your Spotify playlist or put together something to make you feel completely at home.
How many people can I bring to my appointment?
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Most importantly, bring the people who know you and your style best.
We recommend that you bring no more than three people, as too many people and opinions make the decision more difficult. Nevertheless, if you want to bring more, please let us know in advance so that we have seating for everyone.
Is there anything else I need to consider?
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It is best to wear skin-colored, seamless underwear for your appointment. We also ask that you wear as little make-up as possible so that our beautiful dresses stay white.
Try At Home Service?
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For all people who cannot come to our store, we offer our TRY AT HOME service. The short version: 3-5 favorites, €120 including shipping within Germany, €200 for other EU countries, try on at home. The long version: here.
How expensive are your clothes?
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Our made-to-order dresses cost between €2,500 and €6,000, with most dresses being between €2,800 and €3,500. The only exceptions are the designers' mini and midi, as well as their trouser and top styles.
If you have a smaller budget, our ready-to-wear styles and our sample sale styles are an option. These are priced between €750 and €2,000.
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What sizes can I try on?
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Size inclusivity is important to us, which is why we have try-on models in sizes 36 - 52. Unfortunately, it is not financially possible to have all dresses in several sizes in our store. We try to offer a wide selection and continue to work on promoting size inclusivity in the industry. All of our dresses can be ordered up to at least size 52 and we already have a number of designers in our range who make in all sizes.
If you are unsure whether you will find a dress in your size, please write to us and let us know what you are looking for and what your measurements are.
It's no problem if the dress you want isn't your size. With skillful pinning we can show you how it will look on you.
Decided on a dress – now what?
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First of all: congratulations!
Once you have chosen a dress, we will take your measurements and order the dress from the designer in the size that is closest to your measurements. The dress will then be made especially for you. Depending on the designer, delivery can take up to 6 months. As soon as your dress has arrived, we will notify you and arrange a time for collection.
In most cases, the dresses still need to be adjusted in some places. We are happy to recommend tailors for these adjustments.
Do you offer an alteration service?
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We work with tailors who we are happy to recommend to you for alterations. Please note that all alterations are not included in the purchase of the dress.
Of course, you can also take your dress with you and have it altered at a tailor of your choice.
Money, money, money- what are your payment terms?
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We accept debit and credit cards.
A deposit of 80% is due immediately. The remaining 20% can be paid upon collection. If your wedding date is less than three months in advance, the full amount is due upon ordering.
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Since the dress is made especially for you, all orders are final and cannot be cancelled or the deposit refunded.
The same applies to the sale of sample dresses, accessories and ready-to-wear in the store.
What happens if I have to cancel or reschedule an appointment?
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We know: life happens.
However, we would like to ask you to reschedule or cancel your appointment at least 48 hours in advance. Since we work by appointment and a late cancellation means that we cannot advise another customer, we have decided to charge a fee of 50 euros if appointments are not kept or are cancelled too late.
Questions about the online shop?
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Please read our terms as well as the informations on returns and payment .